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Terms Conditions for Your ad77 Account

We set out the account rules, payment terms and game-access rights you agree to when you register. These terms reflect how we operate the platform for supported regions in Bangladesh and what we expect from both sides.

Account eligibilityPayment termsGame access rightsWithdrawal rulesDispute process

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How These Terms Apply to You

ad77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, you agree to use the platform within the bounds of your local law and the eligible regions we serve. We operate ad77 for players in supported Bangladesh areas where access is permitted. Your account, deposits and game activity fall under these

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terms from the moment you complete registration. We handle bKash, Nagad and Rocket deposits according to the verification steps each payment method requires, and we process withdrawals once your account identity is confirmed. You stay responsible for keeping your login secure, for any activity under your
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account, and for checking that online gaming is allowed where you are. We reserve the right to suspend or close accounts that breach these terms, attempt fraud, or operate from restricted regions. Disputes are handled through our support channels first; if unresolved, the process moves to
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the jurisdiction governing these terms. We update the terms occasionally to reflect operational changes, new payment rails or regulatory shifts, and we notify active account holders when material updates occur. Continued use after an update means you accept the revised terms. If you disagree with a
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change, close your account before it takes effect and withdraw any balance according to our standard withdrawal process.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS SUPPORT

Get Help with Account Terms

If a term isn't clear or you need to confirm how a rule applies to your account, reach us through live chat, email or the help page. We walk you through eligibility questions, payment-term details and dispute steps in English.

Team online

Live Chat

Open the chat icon in the bottom corner of any page and ask about account terms, payment rules or game-access rights. Our team replies in English and can pull up your account context if you're logged in.

Email Support

Send your terms question or dispute notice to our support inbox. Include your account username and a clear description of the issue. We respond within one business day with the relevant term or next step.

Help Centre

Browse our terms FAQ and account-policy articles in the help section. Each article explains a specific rule, from Deposit references and withdrawal verification to game eligibility and account closure rights.

POLICY COMMITMENTS

How We Handle Your Account Data

We store your registration details, payment records and game history to operate your account and meet our verification duties. We protect that data with encryption, restrict internal access to support and compliance staff, and never sell your information to third parties. You can request a copy of your data or ask us to close your account and delete non-essential records by contacting support.

Data Encryption Your account credentials, bKash/Nagad/Rocket payment details and personal information travel over SSL and sit encrypted in our database. Only authorized support and compliance personnel can decrypt records when resolving a dispute or verifying a withdrawal.

Cookie Use We set session cookies to keep you logged in and analytics cookies to measure page load speed and lobby navigation patterns. You can block third-party cookies in your browser; essential session cookies remain active so the account functions correctly.

Retention Period We keep transaction logs and account history for the period required by our payment processors and compliance framework, typically five years. Once that window closes and no active dispute exists, we archive or delete non-essential data.

Your Rights You can request a download of your account data, ask us to correct an error in your profile, or submit an account-closure and data-deletion request through support. We process data requests within two weeks and confirm completion by email.

Common Questions About Our Terms

You must be legally allowed to participate in online gaming where you live, and you must reside in a region we support in Bangladesh. We verify your identity during registration and may ask for documents before processing your first withdrawal.

We check your IP and payment origin during each transaction. If our system flags a restricted location, we reverse the deposit to your bKash, Nagad or Rocket account and suspend further deposits until you confirm your eligible region.

No. Your account, username and wallet are personal to you. Sharing login details or transferring the account breaches these terms and triggers an immediate suspension. Open a new account in the other person's name if they want to play.

We verify your identity before releasing funds, matching your registered name to the bKash, Nagad or Rocket account you nominate. Once verified, we process the payout within the timeframe stated in our payment policy, and you receive a confirmation message when the transfer completes.

Using someone else's payment method, opening multiple accounts to claim duplicate offers, running automated betting scripts, or attempting to reverse a cleared deposit all breach the terms and lead to account suspension and forfeiture of any balance tied to the breach.

We post a notice in your account dashboard and send an email to your registered address when we update the terms. The notice includes a summary of changes and the effective date. Log in and review the new version before that date if you want to close your account under the old terms.

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